Privacy Policy

Welcome to Bawwabs! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or tools (collectively, the “Services”). By accessing or using Bawwab, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

  • Personal Information:Contact Information: Such as your name, email address, phone number, and company details when you sign up, contact us, or request a demo.
  • Payment Information: Payment Information: If you purchase our Services, we may collect billing details, such as credit card information or other payment details.
  • Usage Data: If you use our search tool, we may collect anonymized data about search queries and interactions to improve our model.
  • Data from Third Parties: We may receive information from third-party services, such as analytics providers or payment processors, to improve our Services.

2. How We Use Your Information

  • To provide, maintain, and improve our Services.
  • To train and optimize our AI models for better search accuracy.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To process transactions and send you related information, including invoices and payment confirmations.
  • To send promotional materials, updates, and newsletters (you can opt out at any time).
  • To monitor and analyze usage trends and improve user experience.
  • To comply with legal obligations and protect the rights and safety of Bawwabs and our users.

3. How We Share Your Information

  • With Your Consent: We may share information if you give us explicit permission.
  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our Services, such as payment processors, hosting providers, and analytics companies.
  • Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access: Request a copy of the data we hold about you.
  • Correction: Request that we correct or update your information.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Cookies: Manage or disable cookies through your browser settings.

6. International Data Transfers

  • Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using our Services, you consent to such transfers.

7. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: khaled.sammour@hotmail.com

By using our services, you consent to this Privacy Policy.